Privacy Policy

Depending on your request, we may collect your name, email address, telephone number, pickup and drop-off locations, service dates and times, passenger and luggage counts, flight details, vehicle preferences, special requests, payment-related information, and any notes you choose to provide.

Our website may also collect basic technical information needed for security, operation, and performance, such as browser type, device information, and website activity.

We use personal information to review booking requests, confirm availability and pricing, arrange vehicles and chauffeurs, communicate about a journey, process applicable payments, provide customer service, maintain business records, protect our services, and comply with legal obligations.

Information may be shared with authorized Car to Go ABC team members, assigned chauffeurs, and service providers when reasonably necessary to arrange or complete a requested service. Relevant trip details may be provided to the chauffeur assigned to the booking.

Information may also be disclosed when required by law, to protect safety or legal rights, or in connection with a business transaction. Car to Go ABC does not sell or rent personal information.

If a third-party payment, booking, communications, website hosting, analytics, or mapping service is used, that provider may process information under its own privacy terms. Car to Go ABC only provides information reasonably required for the service being used.

The website may use cookies or similar technologies that are necessary for site operation, security, preferences, and performance. Browser settings can be used to restrict cookies, although some website features may not function properly afterward.

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including booking administration, business records, dispute resolution, security, and legal requirements.

Reasonable administrative and technical safeguards are used to protect submitted information. No electronic storage or transmission system can be guaranteed to be completely secure.

You may contact us to ask about personal information associated with your booking, request a correction, or request deletion where applicable. We may need to verify your identity before completing a request, and some records may need to be retained for legal or legitimate business reasons.

By submitting a form or providing information to Car to Go ABC, you consent to the collection and use of that information for the purposes described in this policy. Form consent may be recorded with a timestamp.

For privacy questions or requests, contact Car to Go ABC at [EMAIL ADDRESS] or [PHONE NUMBER].